1. Check your connections.• Using your Ethernet cable - Some networking issues may be caused by loose or disconnected cables. Verify that all Ethernet and power cables connected
between your modem and your Wi-Fi router are correct. Checking that devices
such as your router and modem are on, disconnecting and carefully
reconnecting Ethernet cables, and/or replacing damaged Ethernet cables may
resolve the issue without any further troubleshooting.
2. Restart your computer.
• Power off your device
• MacBook
• Windows
If none of these steps work for you then it is time to place a work order in Helpdesk
Place a work ticket in Eduphoria
